Click to download presentations from some of the speakers:

• Improving the Passenger Experience (PowerPoint1, PowerPoint2. PowerPoint3)

• Five Critical Elements of Board Reports (PowerPoint)
  

• Expanding Modal Options: What to Expect (PDF)
  

• PennDOT Highway Initiative Information Update (PowerPoint)
  

• Legal Update on Transit & Federal Issues (PowerPoint)
  

• Crisis Communication: What You Need To Know (PowerPoint)
  

• P3 CNG Update (powerPoint)
  

• Contracts 101 (PowerPoint)
  

• FTA Policy & Regulatory Update (PowerPoint)
  

• National Association Update with APTA & CTAA (PowerPoint1, PowerPoint2)
  

• Upcoming Changes to Wheelchair Securement Safety Regulations (PDF)

• Developing Dynamic Career Ladders for Public Transportation's Frontline Workforce (PowerPoint)
  

• Upcoming Ecolane Implementations and Software Enhancements (PowerPoint)

• Understanding Marketing Matrixes (PowerPoint)
  

• Collective Bargaining Bonanza (PowerPoint)
  

• Bed Bug Eradication at Your Transit System (PowerPoint)

• The ADA and Transportation: An Open Q&A Session (PowerPoint)
  

• Improving the Health Care-Transportation Connection—Mission Possible... Mission Critical (PowerPoint, YouTube Video)