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Mark_mitchell
Member
Username: Mark_mitchell

Post Number: 119
Registered: 08-2004
Posted on Wednesday, August 07, 2013 - 02:28 pm:   Edit Post Delete Post

Tyler,
Steve's comments are right on. CAT uses the NTD flow chart to evaluate if a road call is Major or Minor. The maintenance department does the categorizing of the road calls on a daily basis. This data is compiled throughout the month and is part of my "Monthly Maintenance Report" to my superiors. To figure your miles between road calls use only your major road call data. When driver's call in with a road call, the dispatchers fill out a road call slip and it is given to maintenance. A mechanic is sent out and when he returns the road call slip come to me. Based off of the information on the road call slip, I determine if it is major or minor road call.
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Tyler Smith
New member
Username: Tyler_smith

Post Number: 32
Registered: 06-2011
Posted on Wednesday, August 07, 2013 - 10:57 am:   Edit Post Delete Post

Steve,
My average fleet age is 7.5 years with an average mileage of 350,000. I do feel as though there are some road calls that result from things that could/should have been caught on a PM but I do not feel that it's a pandemic that requires the measures that we are putting in place.

Randy,
Thanks for the input I think that will put a different aspect on our road call reporting. I am going to look into how we can make a system like that work here do you have dispatch fill out a form to report that? if so any chance i could get a copy? The form we currently use I think can lead to inaccurate data and I have been trying to develop a better way to gather road call data.
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Randy_flyte
New member
Username: Randy_flyte

Post Number: 15
Registered: 05-2005
Posted on Wednesday, August 07, 2013 - 08:26 am:   Edit Post Delete Post

Tyler,

We breakdown our Roadcalls by category; engine, brakes, fareboxes, etc.. An official roadcall is only listed when the bus loses revenue time due to being totally broke down.

Randy
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Steve Myers
Member
Username: Steve_myers

Post Number: 142
Registered: 08-2004
Posted on Wednesday, August 07, 2013 - 08:09 am:   Edit Post Delete Post

Tyler,
The maintenance committee is very familiar with Halsey King. Beaver Valley is the only property in the state that uses him. His methods are very outdated. Having a fleet with the youngest bus at 250,000 miles, road calls are going to be on the high side. What is your average fleet age? A younger fleet will have a high MDBF and an older fleet will be higher.
What you should do is evaluate the nature of the road calls. Are they engine, brakes, suspension? Is it related to work that was just performed in the shop? If a vehicle just had a PM, it shouldn't be back in the shop right away for something that should have been checked or repaired when the bus was in for the PM. Maintenance practices do have an impact on road calls as well as fleet age.
No you are not as bad as he says you are.Remember he is from the "Land of Fruits and Nuts"
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Tyler Smith
New member
Username: Tyler_smith

Post Number: 31
Registered: 06-2011
Posted on Tuesday, August 06, 2013 - 02:33 pm:   Edit Post Delete Post

I just went back through the road call reports and from what i can judge as a minor and major I think I was more lenient for the majors but I came up with 100 of my 231 road call are minors. From what I was told according to NTD a major Road call is anytime a bus cannot complete its scheduled daily service because actual movement is limited it is a major and all others are minor.
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Tyler Smith
New member
Username: Tyler_smith

Post Number: 30
Registered: 06-2011
Posted on Tuesday, August 06, 2013 - 02:08 pm:   Edit Post Delete Post

The Consultant does have transit experience I don't know if you have ever had the pleasure of meeting Halsey King or not. I do understand the demographic and fleet age all play a pert and those are things I try to express as my youngest bus still has 250k on it but it all seems to fall on deaf ears. For fy 12 we ran 231 road calls (both major and minor) over 1,080,000 so that puts me at MDBF at 4675. In opinion we do have a few too many road calls but I don't believe we are as bad as what he portrays us to be.
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Steve Myers
Member
Username: Steve_myers

Post Number: 141
Registered: 08-2004
Posted on Tuesday, August 06, 2013 - 01:04 pm:   Edit Post Delete Post

Tyler,
Did this consultant have any experience in transit? My guess is no. We would all be ecstatic if a bus would not have to come in for anything between PM's. The real world reality is that will never happen. The environment that a bus operates in is such that road calls are part of operating a transit system. Every transit system is unique in the fleet age, demographics, drivers, and roads that factor in to what causes road calls in the first place. In addition the FTA identifies road calls in two catogories: Major and Minor. Transit properties also identify road calls differently. The key number to focus on is the Mean Distance Between Failures, MDBF. This would be the total miles driven divided by the total number of road calls. Like I said that number will vary at different properties. For the last FY, my total miles between all road calls was 5546. That was based on 1,536,136 miles divided by 277 road calls for the year.
Do you log road calls by major and minor? How many road calls do you have monthly?
This is a topic that can't really be discussed on the forum. If you can make the next PPTA conference in November at Washington County you will get a lot more information.
Steve
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Tyler Smith
New member
Username: Tyler_smith

Post Number: 29
Registered: 06-2011
Posted on Tuesday, August 06, 2013 - 12:33 pm:   Edit Post Delete Post

We had a Maintenance Consultant come in to evaluate our maintenance and according to him we have way to many road calls and when I recanted with how many is "acceptable" he told me that if a PM is done properly the vehicle should not come in the garage for any reason until the next PM. So I was hoping I could get some real world feed back on an average number of road calls that other properties have and an idea on how many miles you run the buses per month.
Any and all help is greatly appreciated.
Tyler

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